Abstract pending

Learning Objectives:

  • Attendees will be able to clearly define unconscious bias and how it relates to ageism.
  • Attendees will be able to identify birth date categories and ages of the five generations currently in the workplace and general mindsets that are unique to specific generations.
  • Attendees will be able to identify and describe the communication process and where there is vulnerability in communicating across generations.
  • Attendees will be able to identify 5 strategies for improving communication across various generations at work.
  • Attendees will be able to identify 5 strategies aimed at being more inclusive across generations.
  • Attendees will be able to identify 5 strategies for developing high performing intergenerational teams.